Privacy Policy
Gumaraa Aboriginal Experience Pty Ltd is committed to protecting the privacy and personal information of all participants, customers, schools, organisations and website visitors. We respect your privacy and handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What Information We Collect
We may collect personal information when you:
- submit an enquiry or booking form
- register for a program, workshop or event
- make a purchase through our online store
- subscribe to our mailing list
- communicate with us by email, phone or online
This information may include names, contact details, organisation or school details, payment information, and any other details required to deliver our services safely and effectively.
How We Use Your Information
The information we collect is used to:
- deliver programs, workshops, tours and services
- process bookings and online purchases
- communicate with you about enquiries or services
- provide updates, marketing or promotional information (where consent is given)
- improve our website and offerings
We only collect information that is reasonably necessary for our operations.
Children’s Information
Some of our services involve working with children and young people through schools and educational programs. Personal information relating to children is handled with extra care and is only collected where required to deliver a program, meet safety requirements, or comply with legal obligations.
Disclosure of Information
Gumaraa does not sell, rent or trade personal information. We will not disclose personal information to third parties without consent, except where required or authorised by law.
We may share limited information with trusted service providers (such as booking platforms, payment processors or email services) only where necessary to operate our services. These providers are required to handle information securely.
Marketing Communications
We may use your contact details to send information about our programs, services or events. You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. This includes secure systems, trusted platforms and internal practices designed to safeguard your information.
Access & Corrections
You may request access to the personal information we hold about you, or ask for corrections if the information is inaccurate. Requests can be made by contacting us directly.
Contact Us
If you have any questions about this Privacy Policy, wish to update your information, or would like to unsubscribe from communications, please contact us at: info@gumaraa.com.au
